Details

Description

2nd Line Engineer to join our On Site Services Team, to provide remote, onsite and workshop IT support to GBE Converge Customers.

Key tasks & Experience

This team completes onsite requests and installation projects scheduled by the Service Delivery Manager or a Project manager.
Requirements:

• Experience working with VOIP telephone systems
• Microsoft SQL support
• Linux Support
• Microsoft or Cisco certifications
• EPOS Support experience
• ITIL certification
• Mac OS and / or Apple Device support

Responsibilities:

• Providing technical support in person or over the phone / e-mail
• Supporting Converge customers with day to day IT matters
• Completing scheduled onsite installations
• Working as part of a team delivering complete infrastructure solutions

Candidate must have access to a car and a full driving license.